Returns & Exchanges
At Fluff Casual Cosmetics, we want you to love your glow. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the products in their original packaging, ensuring all lids are tightened to prevent leaks during transit.
Apply Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing